Privacy Policy

Effective Date: 10/07/2026

Company: Arachnibull LLC (“Arachnibull,” “we,” “us,” or “our”)

Registered In: Minnesota, United States

1. Introduction

Arachnibull LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, share, and safeguard information when you use our website, analytics tools, artificial-intelligence features, digital credits, and subscription services (collectively, the “Service”).

By using the Service, you acknowledge the data practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

When you interact with Arachnibull, you may provide:

• Account information: name, email address, password, and subscription details.
• Payment information: billing information and transaction details associated with subscriptions or Arachnibull Credit purchases. Payments are processed through third-party payment processors such as Stripe, and Arachnibull does not store your full payment-card details.
• Support communications: messages, feedback, or inquiries you send to us.
• AI content: prompts, instructions, files, attachments, Profit Tree configurations, node data, formulas, and other content you choose to submit to AI-powered features.

2.2 Information Collected Automatically

When you visit or use our Service, we may automatically collect:

• Device and browser data: IP address, browser type, operating system, referring URLs, and device identifiers.
• Usage data: pages visited, time spent, clicks, feature usage, and other interaction data used to understand and operate the Service.
• AI usage and diagnostic data: selected AI model and reasoning level, token counts, tool usage, request timing, usage cost information, Arachnibull Credit usage, error information, and related technical metadata.
• Payment and credit-account records: purchase amount, Credits granted or consumed, transaction identifiers, Stripe session identifiers, and related ledger records.
• Cookies and tracking technologies: small files stored on your device to remember preferences and analyze performance. You may disable cookies through your browser, but this may affect functionality.

2.3 Information from Third Parties

We may receive limited information from third-party partners and service providers, such as payment processors, hosting providers, analytics providers, market-data providers, and AI model providers.

3. Artificial Intelligence Processing

When you use AI-powered features, Arachnibull may transmit the content needed to fulfill your request to third-party AI model providers. Depending on the feature, this may include your prompt, attachments, selected Profit Tree or node context, formulas, configuration data, prior messages needed for context, and technical request metadata.

Third-party AI providers process this information to generate responses and perform requested AI operations. Their handling of information is also governed by their applicable terms, privacy practices, and our agreements with them.

Do not submit passwords, authentication tokens, private keys, payment-card numbers, highly sensitive personal information, or confidential information that is not necessary for the feature you are using.

4. How We Use Your Information

We use information to:

• Provide, maintain, secure, and improve the Service.
• Process payments, subscriptions, and purchases of Arachnibull Credits.
• Maintain Credit balances, included usage allowances, usage ledgers, and transaction records.
• Process prompts and other content through AI-powered features and return generated results.
• Calculate and monitor AI usage, token consumption, model usage, provider costs, and Credit consumption.
• Detect abuse, fraud, security incidents, and attempts to bypass account, payment, rate-limit, or Credit controls.
• Send administrative messages such as billing notices, service updates, and security alerts.
• Respond to customer inquiries and support requests.
• Personalize your user experience and remember Service preferences.
• Analyze performance and user behavior to improve our platform.
• Comply with legal obligations and enforce our Terms of Service.

We do not sell or rent your personal information.

5. How We Share Your Information

We may share limited information as follows:

• Payment Processors: with providers such as Stripe to process subscription and Arachnibull Credit purchases, manage payment sessions, prevent fraud, and maintain transaction records.
• AI Model Providers: with third-party AI providers when necessary to process prompts, attachments, context, and related data for AI-powered functionality.
• Other Service Providers: with trusted vendors who assist with hosting, analytics, communications, security, market data, or other infrastructure used to provide the Service.
• Legal Compliance: when required by law, subpoena, court order, government request, or when reasonably necessary to protect rights, safety, security, or prevent fraud or abuse.
• Business Transfers: if Arachnibull is involved in a merger, acquisition, financing, restructuring, or asset sale, information may be transferred as part of that transaction.

We do not share user data for third-party advertising resale purposes.

6. Payment and Arachnibull Credit Records

Arachnibull may maintain records of Credit balances, weekly or promotional usage, Credits purchased or consumed, payment amounts, model usage, token counts, provider costs, transaction identifiers, and Stripe session identifiers.

Arachnibull Credits are application usage units. Credit balances are maintained separately from the actual dollar amounts paid through Stripe and from the underlying costs charged by AI providers.

We retain transaction and ledger information as reasonably necessary for account operation, fraud prevention, customer support, dispute resolution, tax and accounting obligations, and legal compliance.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide the Service, maintain account and transaction records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud or abuse, and protect the security of the Service.

Retention periods may differ by data type. For example, payment and Credit ledger records may be retained longer than temporary technical or diagnostic information where needed for accounting, legal, security, or dispute-resolution purposes.

You may request deletion of your account and eligible associated data by contacting [email protected]. Certain records may be retained where required or permitted by law or where reasonably necessary for fraud prevention, accounting, security, or dispute resolution.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

This includes measures such as encrypted transmission over HTTPS, protected authentication credentials, access controls, and restrictions on access to production systems.

However, no system is entirely secure, and use of internet-based services carries inherent risks.

9. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal data, which may include:

• Accessing or reviewing certain personal information we maintain about you.
• Requesting correction of inaccurate information.
• Requesting deletion of eligible personal information.
• Opting out of promotional communications.
• Controlling cookies through browser or device settings.
• Exercising other privacy rights that may apply in your jurisdiction.

Requests can be sent to [email protected]. We may need to verify your identity before completing certain requests.

10. Children’s Privacy

Arachnibull does not knowingly collect or solicit personal information from anyone under 18 years old.

If we learn that we have collected personal information from a person under 18 in violation of applicable requirements, we will take reasonable steps to delete it.

11. Third-Party Links and Services

Our Service may contain links to external websites or rely on third-party services not operated by Arachnibull. We are not responsible for the independent content, policies, security, or privacy practices of those third parties.

We recommend reviewing the privacy policies and terms of any third-party services you use.

12. International Users

Arachnibull is operated in the United States. If you access the Service from outside the United States, information may be transferred to and processed in the United States and other locations where our service providers operate, subject to applicable law.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our products, providers, practices, or legal requirements.

When we do, we will revise the “Effective Date” above and post the updated version on the website. Continued use of the Service constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Arachnibull LLC

Saint Paul, Minnesota

Email: [email protected]